Around-the-clock customer support is available in providing all of your essential needs in getting our solutions installed and integrated into your environment. For initial technical support on any Application Security, Inc. product solution during an evaluation, please call or fax our support staff any time during the hours of 9am — 9pm EST or e-mail them 24 hours a day Monday through Friday:
Application Security Support Central
Actively licensed customers get access to Support Central, a secure 24/7 portal to the latest support information. Login to the Security Support Portal here.
- Download the latest software updates. From ASAP releases to product updates to new sensors, keep your software current with the latest software revisions.
- Stay up-to-date with all user guides and technical notes. All user documentation is available in the convenient PDF format.
- Manage your support cases. Open cases and check the progress of current incidents online for faster, more efficient problem resolution.
- Search our extensive knowledgebase. Search our extensive knowledge base to get the latest technical notes and resolutions to common issues.
- Read our Security 3.0 blog. Check out our blog to stay current with industry trends around database security.
- Rate documents. Provide feedback on your favorite documents. Your response helps us assess and measure how well we are serving you.
- Search for content. Not sure exactly what you want? Search content for results that can help address your issue.
MASTER Support Program
Maintenance, Upgrades, and Technical Support programs are available for every security solution from Application Security, Inc.
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