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Gramm-Leach-Bliley Act (GLBA) and AppDetective™

TITLE V - PRIVACY

Financial institutions that are regulated by the Federal Reserve Bank (FRB), Federal Deposit Insurance Corporation (FDIC), Office of the Comptroller of the Currency (OCC), National Credit Union Association (NCUA), Office of Thrift Supervision (OTS), Securities and Exchange Commission (SEC) and state insurance authorities are called upon to comply with the privacy provisions of the Gramm-Leach-Bliley Act. Specifically, the section entitled TITLE V - PRIVACY.

For an in-depth look at the TITLE V - PRIVACY section of the Gramm-Leach-Bliley Act, CLICK HERE.

Developed Standards for Safeguarding Information

The Office of the Comptroller of the Currency (OCC), Office of Thrift Supervision (OTS), Federal Deposit Insurance Corporation (FDIC), and the Federal Reserve Bank (FRB) all published these final guidelines and established standards for safeguarding customer information that implement sections 501 and 505 (b) of the Gramm-Leach-Bliley Act (G-L-B Act) called the: Interagency Guidelines Establishing Standards for Safeguarding Customer Information

The National Credit Union Administration (NCUA) also put together security requirements to include the security of member information to implement provisions of the Gramm-Leach-Bliley Act. This evolved into the... National Credit Union Administration (NCUA) Guidelines for Safeguarding Member Information

The objectives for the "Interagency" and the "NCUA" guidelines for safeguarding information are the following:

1) Ensure the security and confidentiality of customer/member information

2) Protect against any anticipated threats or hazards to the security or integrity of such information; and

3) Protect against unauthorized access to or use of such information that could result in substantial harm or inconvenience to any customer/member.

The "Interagency" and the "NCUA" guidelines also describe how to develop and implement customer/member information security programs that contain the following:

A. Involve the Board of Directors

B. Assess Risk

C. Manage and Control Risk

D. Oversee Service Provider Agreements

E. Adjust the Program

F. Report to the Board

G. Implement the Standards

Gramm-Leach-Bliley Act Related Links:

OCC Preparedness Questionnaire

OCC InfoSec Exam Procedures

FRB InfoSec Exam Procedures

Privacy Exam Procedures

Solution: AppDetective™ fulfills data confidentiality, integrity and overall "unauthorized access" requirements in achieving the information safeguard objectives developed by the FRB, FDIC, OCC, NCUA, OTS in bringing your enterprise applications into compliance with the Gramm-Leach-Bliley Act. The following capabilities of AppDetective™ make this possible:

AppDetective™ is an easy-to-execute solution fulfilling the following security measures as detailed within the following sections on developing an information security program by the FRB, FDIC, OCC, NCUA, and the OTS:

B. Assess Risk. Each bank / holding bank / credit union shall:

  1. Identify reasonably foreseeable Internet and external threats that could result in unauthorized disclosure, misuse, alteration, or destruction of customer information or customer information systems.

  2. Assess the likelihood of potential damage of these threats, taking into consideration the sensitivity of customer information.

  3. Assess the sufficiency of policies, procedures, customer information systems, and other arrangements in place to control risks.

C. Manage and Control Risk. Each bank / holding bank / credit union shall:

  1. Design its information security program to control the identified risks, commensurate with the sensitivity of the information as well as the complexity and scope of the bank's activities. Each bank/holding company/credit union must consider whether the following security measures are appropriate for the bank and, if so, adopt those measures the bank concludes are appropriate:

    a. Monitoring systems and procedures to detect actual and attempted attacked on or intrusions into customer/member information systems.

    b. Response programs that specify actions for you to take when you suspect or detect that unauthorized individuals have gained access to customer/member information systems, including appropriate reports to regulatory and law enforcement agencies.

  2. Train staff to implement the bank/holding bank/credit union information security program.

  3. Regularly test the key controls, systems and procedures of the information security program. The frequency and nature of such tests should be determined by the bank's / holding company's / credit union's risk assessment. Tests should be conducted or reviewed by independent third parties or staff independent of those that develop or maintain the security programs.

D. Oversee Service Provider Agreements. Each bank / holding bank / credit union shall:

  1. Exercise appropriate due diligence in selecting its service providers;

  2. Require its service providers by contract to implement appropriate measure designed to meet the objectives of these Guidelines; and

  3. Where indicated by the bank's / holding company's / credit union's risk assessment, monitor its service providers to confirm

E. Adjust the Program (NCUA).

  1. Each credit union should monitor, evaluate, and adjust, as appropriate, the information security program in light of any relevant changes in technology, the sensitivity of its member information, internal or external threats to information, and the credit union's own changing business arrangements, such as mergers and acquisitions, alliances and joint ventures, outsourcing arrangements, and changes to member information systems.

F. Adjust the Program (Interagency).

  1. Where indicated by the bank's risk assessment, monitor its service providers to confirm that they have satisfied their obligations as required by section D.2. As part of this monitoring, a bank should review audits, summaries of test results, or other equivalent evaluations of its service providers.